Welcome to Pen Telecom, we are very happy to have you here!

We are a telecoms company and we’ve proudly been providing our customers with all their Voice & Data needs since 2012! 

So we certainly know what works in the telecoms world, and more importantly… what doesn’t. 

Connectivity, Hosted Voice and Remote Working Solutions can sound overwhelming, we know.

But don’t worry, we are here to guide you through the options and take all the stress out of it for you! 

Hosted Voice (VoIP)

Physical phone lines are soon being withdrawn, it’s a perfect time to change yours.  

An active programme is already underway and ISDN/WLR networks will be gone by 2025.  Hosted Voice (VoIP) is the natural replacement. We offer best of breed services that are fully scalable, flexible and have a huge amount of call time included. No maintenance charges, and easily controlled online.

Connectivity

We all know that internet access is vital for all businesses.

But did you know that costs for business internet are dropping and the prices of leased lines have never been lower? 100MB lease lines are no longer just for big business. We have access to multiple providers and technologies to deliver the best service, at the best price.

Remote Working

Remote Working (Unified Communications) is essential in business, having the right communication tools is crucial.

We offer a premium product with a fully loaded suite of features. Including digitally enhanced/managed call conferencing, video conferencing, Instant Messaging, inclusive International calls and more. All in a simple easy to use bundle that is perfect for your business.

JON PENTEL

Director & Telecoms Expert

 

“My first priority is to look after our customer, always”.

We have been with Pen Telecom for several years now, who have provided us with a VOIP phone system. The level of service is great and they are very friendly and responsive. We have recently changed to a virtual fax system and this was set up and put in place the next working day. I would strongly recommend Pen Telecom without hesitation.

James Lau, Lu Oliphant Solicitors

Jon and the rest of the team at Pen Telecom have been invaluable to us as we have migrated our internet connection over into the 21st century! Their insight and expertise in this area allowed us to have an unnoticeable transition onto our new system. Their advice and ongoing support has meant that not only do we have an internet connection much quicker than before, we now have a disaster recovery plan in place allowing our business to have a failover plan in place should our mainline connection ever fail. I would have no hesitation in recommending Pen Telecom to any of our clients.

Sheelan Shah, Parker Cavendish Chartered Accountants

Jon set me up with a VoIP phone for my home office. Not only is it the most reliable phone in the house, it’s also very cost effective. Plus, I love the flexibility it provides me - the phone line comes with me everywhere my laptop does. It’s also great to know that I will be able to keep the same London number even if I move location.

Sheila Woodbridge, Quirst.com

I asked Pen Telecom to upgrade our telephone system from standard BT type telephones. We can now transfer calls between the new state of the art handsets and set call divert, opening hours easily via the online portal. We also have all of our calls recorded for a small monthly fee. In the first few weeks this saved a client of ours around £1200 on a holiday he booked. A supplier advised us there would be no charge if he wished to adjust the dates of his holiday, when we called back to confirm the change our supplier tried to levy a 30% amendment fee. Thanks to the recording we proved they had agreed to a free amendment and we had one happy client!

Séan Fletcher, Founder, Travel Four Seasons

Jon’s response to our tender for a phone system for our new UK RSC (Head Office) was not only competitively priced but really helpful in respect of the information and flexibility he provided which ultimately helped us choose the correct option for our needs.
The pre sales, installation and post sales services have all been spot on and the system does what it says on the tin. What more could I ask!

Steve Ash, IT Director, Pizza Hut / Yum! III UK Ltd

Pen Telecom saved us in our hour of need. They diagnosed what our needs were, implemented a new system and trained our staff to use it, we are completely satisfied with their service.

Joshua Harrison, Transformis

Our new offices ticked all the boxes for our business except one, the internet. The location could best be described in technology terms as 'the land that time forgot'.
Your team did an excellent job overcoming problems that were directly related to the location and environment leaving us with a good working internet solution. I would personally recommend you and your company and the services your provide to family, friends and other business associates.

Julian Sheldrake, Q Office Furniture