When disaster strikes, every minute of downtime can cost a business valuable revenue, productivity, and customer trust. That’s why having a reliable connectivity backup is no longer a luxury however it’s a business necessity.
Recently, one of Pen Telecom’s customers experienced every company’s worst nightmare. Their main business premises caught fire overnight, leaving the building unusable and, more importantly, cutting off the internet connection that supported their operations. Although they had access to an alternative site, it had no internet service because the connection originated from the damaged premises.
Understanding the urgency, the Pen Telecom team acted immediately. After assessing the local 5G coverage, we recommended a rapid deployment of a 5G business broadband solution. Within just one day, the customer was back online with a high-performance 5G connection delivering speeds of around 200Mbps download and 50Mbps upload.
The temporary solution proved more than capable of supporting day-to-day business operations, including cloud applications, customer communications, and their Voice over IP (VoIP) telephone system. Thanks to the speed and reliability of 5G, the business resumed trading almost immediately, avoiding significant disruption and maintaining excellent customer service throughout the recovery process.
While a permanent fixed-line service is now being installed, the customer has chosen to keep the 5G connection as a dedicated backup. At less than £30 per month for unlimited data, it provides an affordable disaster recovery solution and peace of mind should the unexpected happen again.
At Pen Telecom, we understand that business continuity depends on staying connected. Whether you need a rapid-response internet solution after an emergency or want to build resilience with a reliable backup connection, our team can help you find the right solution.
Don’t wait for a disaster to expose a single point of failure. Contact Pen Telecom at service@pen-telecom.co.uk today and let us help protect your business with fast, flexible, and cost-effective connectivity solutions.
