Pen Telecom

We are a Telecoms Company that you can rely on. Passionate about you, and bringing you value.

Based in St Albans - a cathedral city in Hertfordshire. From here our small, close-knit team works to deliver our services to the Home Counties, London and across the UK.

Where we started

"We knew we would care for our customers and we knew we’d always do things the right way".

We set up Pen Telecom in 2012 with a clear strategy to help small and medium businesses to get the most out of the telecommunications products and services. Our ethos for Customer Care and our Core Values have continued to be our Driving Force. We quickly adapted to new technologies and built our business up, to the strong company it is today.

Our Core Values

We have 3 simple Core Values to keep us focused on doing what is best for you, our customer. We promise that we will always:

  • Be open and honest
  • Respond quickly
  • Give clear and truthful advice


We are proud recipients of the Good Business Charter accreditation

We work hard to make sure that we are not just another telecoms company, supplying communication solutions to you. For us it is about being your trusted ally, one that you can depend on to make sure you always have the right set up, uniquely tailored to benefit your business.

We are all human. You aren’t just a business to us, you are a person. A person that will always get a personal service from us. Behind every phone call and every email are people. The very Core of our business.

Telecoms Company;

Your communication and internet systems are critical to your business. We understand this. The support we give you will always be tailored to make sure your commutations are seamlessly working for you, we worry about it, so you don’t have to.

Businesses today rely heavily on technology. We are experts in providing you the right system, that will keep up with your online demand. We work with broadband solutions that are fast, stable and cut business costs dramatically.

We’d love to meet you person to person, to find out all about you.

There is no obligation to come on-board with us, but we believe you will want to. 

Let's have a chat about you & your business needs!